Privacy Policy

Lillian Grace Bridal & Special Occasions Boutique is committed to providing our customers with the highest level of security and protection.  We value our customers’ privacy and take precautionary measures to ensure that financial information is safeguarded, encrypted, and secure. Our Policy has been designed and created to ensure those affiliated with Lillian Grace Bridal & Special Occasions Boutique of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

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This Policy applies to Lillian Grace Bridal & Special Occasions Boutique, and it governs all data collection and usage by us.  Through the use of www.lilliangraceboutiquerolla.com, you are therefore consenting to the data collection procedures expressed in this Policy. 

This website collects various types of information, such as:

• Information collected directly from you:  We may collect personal information directly from you, for example while booking an appointment, through a web form, setting up an account, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number. 

• Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features such as keeping track of items and photos you like. You may disable cookies in your web browser however parts of our website may not function properly.

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More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

• Information collected from our advertising partners: We may collect personal information about you

from our advertising partners. Personal information we collect from our advertising partners may
include your demographic information, shopping history, and geographic location.

Information is collected automatically when you access our website using cookies, log files, web beacons, tags, pixels, or when you voluntarily give us that information when booking an appointment.

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website.  We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection.)  This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.  Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use cookies to optimize your experience on our website and to provide our services.

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The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

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You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

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Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

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Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

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Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics, we can see what content is popular on our website and strive to give you more of the things you enjoy reading and watching.

Lillian Grace Bridal & Special Occasions Boutique may collect and make use of personal information collected directly from you to provide you with our appointment bookings, products and services, and customer service and support. We may also use this information to market our products and services to you, including by email and text message subject to your consent.

We use information collected automatically from your device to provide our website to you and assist you with booking appointments and appointment reminders.

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We use information collected from our advertising partners to market our products and services to
you.

Email and/or postal marketing: With your permission, we may send you emails and/or postal about our store, new products, and other updates.  Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and they are required to maintain the strictest of confidentiality with regards to all your information.

Lillian Grace Bridal & Special Occasions Boutique does not, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. 

When you provide us with personal information to book an appointment, complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Lillian Grace Bridal & Special Occasions Boutique greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Lillian Grace Bridal & Special Occasions Boutique's appointments, products and services). In certain circumstances, we may text, call, use our website, emails, or other public means to post a notice. 

Lillian Grace Bridal & Special Occasions Boutique uses various third-party providers and social media features that will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.​

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Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

We may use third-party service providers to assist us with providing and marketing our products and
services to you and we may share your information with such third parties for these limited purposes.

• We use Bridal Live as our booking service.  Bridal Live uses and processes your information in accordance with its privacy policy available at https://app.bridallive.com/privacy.html

• ​We use Twilio as our texting and booking reminder campaigns.  Twilio uses and processes your information in accordance with its privacy policy available at https://www.twilio.com/en-us/legal/privacy 

• We use Constant Contact for our email marketing campaigns. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.

• ​We use Google Analytics to help us understand how visitors interact with our website.  Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• ​Social media features including but not limited to Facebook, Instagram, TikTok, Snapchat and other interactive programs.  These may collect your IP address and require cookies to work properly.

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These services and providers are governed by their own privacy policies and are not within Lillian Grace Bridal & Special Occasions' control.  We recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

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Remember that certain providers may be in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

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Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. ​

Our website may contain links to affiliate and other websites.  Lillian Grace Bridal & Special Occasions is not responsible for any privacy policies, practices and/or procedures of other such websites and we encourage users to read each website’s privacy statements.  This Privacy Policy Agreement applies only and solely to the information collected by our website. 

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters.  To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to lilliangraceboutiquerolla@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out.  

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom
of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or
UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms
and Conditions available here.

You may have the right to request access to the personal information we hold about you, to port it to a
new service, or to request that your personal information be corrected or deleted. To exercise any of
these rights, please contact us at lilliangraceboutiquerolla@gmail.com or at (573) 202-6880

Lillian Grace Bridal & Special Occasions takes reasonable precautions and follows industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.  Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

We use Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at lilliangraceboutiquerolla@gmail.com or at (573) 202-6880.  Please include your contact information and a description of your privacy concern or request.

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Last Updated: September 11, 2024